For less than the price of a coffee, we guarantee your purchase against lost packages, shipping delays, and even porch theft. Add peace of mind to your cart.
Browse Our CollectionHere's everything included in our Protection Promise:
If your tracking stops updating for more than 10 days, file a claim and get a full refund. No questions asked.
Package stolen from your doorstep? Provide a simple police report, and we'll ship a replacement immediately.
Is your order seriously late? If it's past the guaranteed delivery date, you can claim for a store credit.
Did your item get damaged in transit? Send us a photo, and we'll make it right with a refund or replacement.
Getting your refund or replacement is quick and hassle-free:
Go to your order page and click "File a Claim." Tell us what happened in about 60 seconds. No phone calls needed.
Most claims are approved instantly by our system. For more complex cases, our support team will contact you within 24 hours.
Once approved, your refund is processed immediately back to your original payment method, or we ship a new item right away.
It's a small percentage of your order total, typically between $1.99 and $4.99. The exact cost is shown clearly at checkout.
Think of it as peace of mind. It's especially valuable for higher-value items or limited-edition pieces you can't easily replace.
Our Protection Promise covers shipping issues, not buyer's remorse. But don't worry! We have a great return policy for that.
Next time you check out, just look for the option to add protection. It's that simple.
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