Skip to content

Customization PolicyWelcome to our custom service! Please read the following policy carefully before placing an order to ensure that you fully understand our customization process and limitations. If you have any questions, feel free to contact our customer service team.

Customization Fees

The customization fees are higher due to the additional costs involved in providing personalized design, professional tailoring, and handcrafting. Our custom products are carefully designed and made to ensure a unique style and excellent quality. We believe that by choosing our customization service, you will receive a product that is distinct and perfectly fitted to your body and personality.

Production Timeframe

Custom products have a longer production timeframe as we need to receive your body measurements before we can start the production process. Generally, we will begin production within 10 business days after receiving your order and measurement data. Please consider the time frame carefully before placing an order and ensure that you are comfortable with the production timeframe. We will make every effort to complete the production within the designated time and keep you informed of the customization progress.

Return Policy

Due to the personalized nature of custom products, returns are generally not accepted. Before submitting a custom order, please carefully review all details, including body measurements, design options, and personalized requirements. We recommend seeking professional assistance when providing measurement data to ensure accuracy. If you have any concerns or questions regarding the customization process, please contact our customer service team, and we will do our best to provide support and clarification.

Confirmation of Customization Details

Please carefully review the accuracy of all details before submitting a custom order. Check the provided body measurements, design options, and personalized requirements. We will proceed with production based on the information you provide, so accurate data and clear requirements are crucial for successful customization. If you notice any errors or require modifications after order confirmation, please contact our customer service team promptly, and we will assist you with the necessary changes.

Customer Communication

We value communication with our customers and strive to provide excellent service. Throughout the customization process, we will maintain communication with you, providing timely updates on the customization status and addressing any inquiries you may have. If you have any questions, requests, or feedback, please reach out to us through the following channels:

  • Customer Service Email:
  • Online Chat Support: Available on our website through the online chat feature

We will make every effort to respond to your messages and provide satisfactory solutions.

Custom Quality Assurance

We maintain strict control and inspection over the quality of our custom products to ensure they meet high standards. We use premium materials and exquisite craftsmanship to deliver an exceptional customization experience. If you have any concerns about the quality of your custom product or discover any quality issues, please contact our customer service team. We will strive to address the issue and provide after-sales support to ensure your satisfaction.

Please note that the above translation is provided as a reference, and you can make adjustments and modifications based on your specific business needs and the characteristics of your customization service. I hope this translated version helps you create a detailed and comprehensive custom policy page! If you have any further questions, feel free to ask.

Subscribe to our newsletter

Sign up to our newsletter and get 10% off on your first!

Free Shipping

We support free shipping on every order.

Easy Return

Customer service will assist you in completing a convenient return.

Order Insurance

Unleash the power of post-purchase guarantees.


Each order will be supervised by the bank organization.