FAQ
Shipping
We typically process orders on Mondays and Fridays, excluding holidays. Most orders are shipped within 1-3 business days.
After shipment, we provide delivery services based on the service you selected.
Our standard delivery time is 7-15 business days. For time-sensitive customers,
we offer expedited delivery service with a delivery time of 5-7 business days.
Click here to learn more about shipping information. Shipping Policy
We provide tracking numbers for all order items once they have been shipped. You can click on the order details to track or visit this website for tracking Click here
Return
At Tuxedo Action returns are super easy, we strive to provide amazing product and guarantee 100% customer satisfaction. Tuxedo Action offers a 10 Nature Day Warranty for all products.
Please follow our return instructions instead of refusing the package.
- Refusing the package may cause a delay in the return process or incur extra fees.
Refund
You can read our refund policy here.
Once your order is refunded by us, your credit card company will take an average of 3 to 5 business days to apply the credit back to your payment card. If you do not see this credit after this time, please contact your credit card company for further information.
To initiate the return, we kindly request you to click on the link to our Return and Exchange Center.
Once you are on the page, please provide us with the reason for your return or replacement demand. Our customer service team will get in touch with you shortly after receiving your request. Returns or Exchange Center
Product
We are sorry but we currently do not offer rental services.
We are sorry but we currently do not offer custom services.
Not all manufacturers use the same measurement standards during production. Therefore, we provide a size chart on the product page. The size chart includes some charts that show you which sizes you need to choose for the best fit.
If you still have questions, please click the link to open our video, which will show you all the measurement steps in more detail. How to measure | Tuxedo Action
Some products are sold as sets, which is based on our many years of sales experience and concludes the sizes that are suitable for most people.
Since we only sell "Regular", if you usual wear a "Long", please consider going up a size. For example,
40L=42R
42L=44R
Other
We recommend that all customers spend a small amount of money to purchase insurance for their orders. This will greatly enhance your shopping experience and maximize your interests. All insurance must be purchased on the shopping cart page.
We apologize to hear that, but please understand that once the product has been shipped, we cannot cancel it. You can consider contacting me after receiving the package, and I will help you complete the return or exchange process. Please do not refuse the product, as refused products will be abandoned in the logistics company's warehouse, causing many problems. Thank you for your understanding and cooperation.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.